Shipping policy

All orders are processed within 1–2 working days (excluding weekends and holidays).

UK Delivery

Standard delivery: 3–5 working days

Due to high demand, some orders may take up to 7 to 28 working days to arrive.

International Delivery

Standard delivery: 7–28 working days depending on your location.

Please allow extra time during busy periods, as customs clearance may cause delays beyond our control.

 

Shipping Costs

UK shipping rates are displayed at checkout.

International shipping costs are calculated at checkout based on your location.

Customs & Duties (International Orders)

Orders shipped outside the UK may be subject to import duties, VAT, or courier handling fees charged by customs in your country.

These fees are the customer’s responsibility and are not included in the product or shipping price.

If you refuse delivery due to customs fees, we can only refund the product price once the item has been returned to us.

Questions

If you have any questions regarding your order, please email us at: support@stoneagez.com.